Customer Care

If you need shopping assistance or have questions about your order or a specific product,
please send an e-mail to customercare@lescoyotesdeparis.com and we will answer your question.



DELIVERY TIMES & COSTS

ZONE COUNTRIES SHIPPING COST DELIVERY TIME
ZONE 1 NETHERLANDS € 6 1-2 WORKING DAYS
ZONE 2 EU COUNTRIES € 15 2-6 WORKING DAYS
ZONE 3 NORWAY + SWITZERLAND € 25 3-6 WORKING DAYS
ZONE 4 OTHER COUNTRIES € 30 8-10 WORKING DAYS

 
*Les Coyotes de Paris offers free shipping on all orders above €150 in Zone 1 and Zone 2.
Shipping costs will be applied when continuing to checkout.

Duties

Deliveries to countries outside the EU are on a Delivered Duty Unpaid (DDU) basis.

 

Returns & Exchanges

Purchased items can be returned within 14 days of the delivery date. To return or exchange items,
the return form that is enclosed with your order must be completed and included in the return package.
Without this return form your returned order will not be processed.

 Items returned to us have to be in perfect condition, with tags still attached and accompanied by a completed return form.

 *Les Coyotes de Paris offers free returns on all orders above €150 in Zone 1 and Zone 2.
You will find a UPS pre-paid shipping label with your order.